Privacy Policy

Subodh Trading Company ("STC", "we", "us", or "our") is committed to protecting the privacy of every person who interacts with our website. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights with respect to that data.

1. Who We Are

Subodh Trading Company is a scientific instruments and laboratory equipment distributor registered in Pune, Maharashtra, India. Our registered office is located at Flat no. C/6, "Moraya Emerald", Pune – 411041.

For privacy-related queries, contact us at: sales@subodhtrading.com

2. What Personal Data We Collect

We collect information you voluntarily provide through our website forms, including:

• Contact details — full name, email address, phone number, company/organisation name, city, and state.
• Enquiry content — the nature of your message or product interest.
• Download verification — OTP-verified email for resource access.

We also collect limited technical data automatically:

• IP address and approximate location (city/country level).
• Browser type, operating system, and device type.
• Pages visited and time spent on each page (only if you accept analytics cookies).

3. Cookies & Analytics

We use cookies and similar tracking technologies. When you visit our site, a consent banner is displayed. You can choose to:

• Accept — essential cookies are set, and analytics tracking is activated.
• Decline — only strictly necessary cookies are set; no analytics tracking occurs.

Your preference is stored in your browser's localStorage under the key stc_cookie_consent. You may reset your preference at any time by clearing your browser storage.

4. How We Use Your Data

• To respond to sales enquiries and quote requests.
• To deliver resources you have requested and verify your identity via OTP.
• To improve our website and understand how visitors interact with it (analytics, only with consent).
• To maintain records as required by applicable law.

We do not sell, rent, or trade your personal data with third parties for their marketing purposes.

5. Data Sharing

We may share your data with:

• Firebase / Google Cloud — our form submission and database infrastructure.
• EmailJS — our email delivery service for OTP and lead notifications.
• Legal authorities — if required by law, court order, or regulatory obligation.

6. Data Retention

We retain contact and enquiry data for a maximum of 3 years from the date of collection, unless a longer retention period is required by law or for the purpose of ongoing business dealings.

7. Your Rights

Under applicable data-protection laws, you have the right to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the appropriate data-protection authority.

To exercise any of these rights, email us at sales@subodhtrading.com.

8. Security

We implement appropriate technical and organisational measures to protect your data, including HTTPS encryption for all data in transit and Firestore security rules for stored data. However, no method of transmission over the Internet is completely secure.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

10. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the website after changes indicates your acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

• Email: sales@subodhtrading.com
• Phone: +91 7767922117
• Address: Flat no. C/6, "Moraya Emerald", Pune – 411041, Maharashtra, India.